How it works
One order. Four simple steps.
Crowd sits between the order and its fulfillment as an orchestration layer — evaluating the options, coordinating the hand-off and settling the result.
The sequence
From order to settlement.
- 01 — Order
A customer orders directly from a merchant, discovers them through Crowd or eventually orders through an AI agent. The merchant keeps the relationship either way.
- 02 — Route
Crowd identifies the best available fulfillment option based on factors such as availability, distance, service level and economics.
- 03 — Deliver
The merchant's own driver, an integrated delivery partner or eventually a Crowd courier completes the delivery, with status flowing back through the network.
- 04 — Settle
The transaction is reconciled and routed to the appropriate participants through Crowd's settlement infrastructure.
Direct, discovered or agent-initiated
Accepts and prepares
Crowd evaluates
Own fleet
Integrated partner
Integrated partner
Network capacity
- Order confirmed
- Routed
- Picked up
- Delivered
- Settled
Fulfillment options
Many ways to move the same order.
Every order can take a different path. Crowd is designed to evaluate them per order rather than locking a merchant into one provider.
Routing and settlement layer
Order delivered
Settlement
The order shouldn't stop at delivery.
Payment, routing and settlement are being designed to operate as one coordinated transaction behind every order.
Authorised, routed, reconciled
Order value
Fulfilment fee
Service fee
Programmable settlement infrastructure powered by Paywaz(opens in a new tab).
Local commerce. Join the Crowd.
We're pre-launch and building. If any part of this network is yours to run, we'd like to hear from you.