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crowd

The open delivery network for local commerce

Local commerce, without the marketplace tax.

Crowd is building an open network connecting merchants, customers and delivery providers — giving businesses more control over the customer, the delivery and the economics of every order.

Join CrowdSee how it works

Order anywhere.Pay any way.Deliver with anyone.Settle intelligently.

A customer order enters Crowd, is matched to a local merchant, evaluated against merchant drivers, integrated delivery networks and Crowd network capacity, then progresses from confirmation through routing, pickup, delivery and settlement.
Order routingNetwork active
Customer order

Direct, discovered or agent-initiated

Local Merchant

Accepts and prepares

Crowd evaluates

Merchant Driver

Own fleet

Delivery Network A

Integrated partner

Delivery Network B

Integrated partner

Crowd

Network capacity

  1. Order confirmed
  2. Routed
  3. Picked up
  4. Delivered
  5. Settled

The problem

Delivery works.
The economics don't.

Local delivery became incredibly convenient for consumers, but too often the merchant gives up margin, customer ownership and control in return.

Acquisition when we create acquisition. Delivery when we deliver. Not a percentage tax forever.

Own the customer

Direct and repeat relationships should belong to the merchant.

Choose the delivery

Use your own fleet, an integrated delivery provider or the Crowd network.

Keep more

Transparent economics designed around the service actually being provided.

One open network

One network. Many ways to move an order.

Crowd isn't designed to replace every delivery provider. It's designed to connect them.

A customer order passes into Crowd, which branches to merchant fleets, delivery partners, local couriers or Crowd network capacity, and returns to the customer.
Customer
Crowd

Routing and settlement layer

Merchant Fleet
Delivery Partners
Local Couriers
Crowd Network
Customer

Order delivered

How Crowd works

One order. Four simple steps.

  1. 01 — Order

    A customer orders directly from a merchant, discovers them through Crowd or eventually orders through an AI agent.

  2. 02 — Route

    Crowd identifies the best available fulfillment option based on factors such as availability, distance, service level and economics.

  3. 03 — Deliver

    The merchant's own driver, an integrated delivery partner or eventually a Crowd courier completes the delivery.

  4. 04 — Settle

    The transaction is reconciled and routed to the appropriate participants through Crowd's settlement infrastructure.

Economics

A different model for local commerce.

If Crowd creates the customer, Crowd can earn for the acquisition. Once they’re your customer, they should stay your customer.

Crowd is being designed around transparent fees for distinct services — acquisition, delivery and infrastructure — rather than relying on a permanent percentage tax on every future transaction.

Acquisition

Pay for measurable customer acquisition.

Delivery

Pay for the fulfillment service actually used.

Infrastructure

Modern transaction, routing and settlement technology underneath the network.

Join as a merchant

Payments and settlement

The order shouldn't stop at delivery.

Crowd is being designed so payment, routing and settlement can operate as one coordinated transaction — giving merchants and delivery participants faster, more programmable economics behind every order.

A customer payment enters a single Crowd transaction, which settles to the merchant, the delivery provider and Crowd.
Customer payment
Crowd transaction

Authorised, routed, reconciled

Merchant

Order value

Delivery provider

Fulfilment fee

Crowd

Service fee

Programmable settlement infrastructure powered by Paywaz(opens in a new tab).

Crowd Routes

What if nearby orders moved together?

Five people in the same office building order from three nearby merchants. Instead of treating every order as an isolated delivery, Crowd is building toward identifying compatible demand and intelligently combining fulfillment.

  • Lower delivery cost
  • More productive routes
  • Better courier economics
  • Less wasted movement
A neighbourhood grid where three nearby merchants and five destinations in one building are combined into a single efficient courier route.
Courier start Nearby merchants Shared destination

AI commerce

Built for customers — and their agents.

“Find dinner for four tonight. Italian. Under $80. Two vegetarians. Delivered by 7.”
  1. 01Discover
  2. 02Compare
  3. 03Build order
  4. 04Authorize
  5. 05Pay
  6. 06Route
  7. 07Deliver

Crowd is being designed as an API-ready local commerce layer that future AI agents can use to discover merchants, construct orders, authorize transactions and coordinate fulfillment.

Who Crowd is for

Where do you fit?

Merchants

Own the relationship. Keep more of the order.

Crowd for Merchants

Delivery Partners

Connect existing capacity to new local demand.

Join the Delivery Network

Platforms

Add local fulfillment without building the entire network yourself.

Build with Crowd

Customers

More local choice through a healthier merchant ecosystem.

Join the waitlist

Beyond food

If it's local, Crowd can move it.

  • Restaurants
  • Grocery
  • Convenience
  • Flowers
  • Pharmacy
  • Pet
  • Retail
  • More

Join Crowd Now.

We’re building a more open delivery network for local commerce. Tell us where you fit.